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ILoveLeasing® Agentic AI

Since 2006, our CRM was purpose-built to manage and multiply the performance of advertising, leasing teams & customer's experience.

Our CRM software helps real estate owners and operators control what happens next. It drives relationships, accountability, and revenue.

Your accounting software manages transactions, but our CRM manages the people, the activities, and the decisions that create the revenue. Accounting records the business, but our CRM will help run your day to day operations.

Now you can add our AI agent to your workforce for pennies a day and it will generate time-tested results with increased tour setting, higher occupancy, lower vacancy and higher lease conversion with zero extra lift by any team member.

See Our Case Study Results

ILoveLeasing AI Drives NOI and Proves It

49% of all leads and inquiries come in after hours. Spherexx AI works 24/7 & meets your prospects exactly when those prospects are making decisions.

Review the results of our recent case study of 19,200 units reviewed between January and June of 2025.

AI + Leasing Agent

One team, one lead. A 30-day Journey. 

ILoveLeasing® AI Lets You Prioritize Workflows 

Think of ILoveLeasing® AI as your team’s digital conductor: coordinating tasks, anticipating needs, and ensuring nothing falls through the cracks.

Your people lead the experience; AI keeps the leasing journey from unraveling.

  • Transcribes both answered and unanswered calls
  • Automatically converts calls to guest cards with prospect details
  • Can be set to initiate the first prospect contact
  • Engages prospect using personalized emails and text
  • Assesses your prospect's tone from call, text & email interactions
  • Communicates in 15 languages
  • Suggests and schedules tours
  • Sends upcoming tour reminders
  • Reschedules missed appointments
  • Sends post tour surveys
  • Invites prospects to apply at your community
  • Re-engages idle leads

The Centralized Smart Hub
Keeping You One Step Ahead

ILoveLeasing® AI brings together automation, data intelligence, and human‑centered design to scale for all types of portfolio configurations. 
Every feature is built to remove friction, reduce manual work, and give your team more time for the moments that matter.

 

AI That Adapts to Your Voice, Not the Other Way Around.

  • Choose a writing tone: friendly, formal, etc.
  • Customize the AI agent’s name
  • Turn on & off to fit your schedule (24/7, overnights, weekends, etc.)
  • Set and adjust the triggers that generate your follow-ups
  • Choose whether you want to disclose content generated by AI
  • Scores leasing agents on call performance

Trust is earned. That’s why ILoveLeasing® AI is built with transparency at its core — from customizable disclosure settings to clear reporting that shows exactly how AI is supporting your team. You stay in control of the message, the tone, and the experience.

 

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Frontline Hero Shoutout!

Starla is off to a great start in 2026 in just 4 months!

Integrate with your Favorite Accounting Programs

Pair with other solutions from the Spherexx decision integration network as well as the industry's most popular property management software. Don't see your software listed? Chat with us about custom integration options.

 

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Stay Ahead of the Competition

  • Duplicate auto-merge
  • Customizable follow-up calendar & alerts
  • Appointment integrations with Microsoft Outlook®, Gmail® & others
  • Email/Text broadcasting with drip campaigns
  • Customizable email & text templates
  • Website scheduler plug-in
  • Track marketing source performance
  • Optional dynamic number insert (DNI) for marketing campaigns
  • Optional document management integration
  • Optional AI chat tool for your website
  • More than 100 site and portfolio reports
  • Mobile app for Apple® & Android® phones and tablets
  • Self-touring for buildings with door staff or concierge

Our Clients Say It Best!

Multifamily's Longest Running CRM Solution

ILoveLeasing® has been a trusted CRM software solution since 2006!

Spherexx is proud to be a privately held company that started and built our software solutions in-house from the ground up. We're not focused on investors directives or seeking profit from a merger or acquisition.

Our philosophy is pretty simple: when you win, we win! We're here to support you with tools to make smart decisions that drive business growth. 

With over 25 years experience under our belts you can rest assured that we have a vested interest in continuing to enhance a software that works for you.

Looking toward the future, we continue to build on our history providing you with forward-thinking solutions and results you can trust.

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Our Clients Say It Best!

Over 400 Lead Sources

ILoveLeasing® helps you set up accurate lead attribution for all your marketing channels so your team can see which source gives you the most leads.

We offer a huge range of popular ILS sources from the big players like Apartments.com and Rent.com down to small local sources in your neighborhood. 

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Don't Forget to Download the App

The ILoveLeasing® mobile app keeps you connected even when you need to step away from your desk. It's easy to enter new guest cards, nurture your leads, and respond to questions on the go using your phone's built-in voice control!


Download on the Apple Store

Get it on Google Play

 

 

Our Clients Say It Best!

Pair with Market Intel to Navigate Changing Markets

✔ Simplifies and centralizes market research

✔ No more secret shopping

✔ Make informed decisions

✔ Maximize planning accuracy

✔ Identify market shifts

 

Learn More About Market Intel

Compare Us to the Rest

For more than 25 years, Spherexx has built technology in‑house, guided by the people who use it every day.

Spherexx is privately held. No outside investors. No venture capital. No shifting priorities.

Just a long‑term focus on building software and solutions with solid PMS integrations that help operators win.



How Many Leads
Do You Need?

Try our lead conversion calculator now available to everyone!
Just plug in your leasing goals and closing rate to help you set goals for leasing success.

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ILoveLeasing ® can help kick your success into high gear!

Success Stories

Adding AI into our leasing flow with I Love Leasing has increased our lead to tour and tour to lease ratio significantly! Spherexx AI handles the back and forth with prospects, it allows our leasing teams to focus on their tours and post tour follow-ups, ultimately freeing them up to do what they love doing! AI is the future of this world and the future of optimizing leasing management. AI is the future, and the future is now! Get on board or get left behind!

Deena Teichman
Managing Director
Rushmore

I just wanted to drop you a note and let you know how well I Love Leasing has been working for us on our lease-ups and what a game changer it has been for our site leasing team. I am so glad I was able to convince ownership to invest in Lead Management on all new communities moving forward. Your team is fantastic to work with and super responsive.

Kari Fredrick
Director of Marketing
OneStreet Residential

ILoveLeasing has been an ideal partner for managing and nurturing our leads while enhancing our advertising effectiveness! Kamson has a large multi-state multifamily portfolio, and we've collaborated with Spherexx for many years. The platform is not only user-friendly but also backed by outstanding responsiveness. Their dedication to service and technology ensures we receive dependable, scalable solutions that cater to the unique requirements of our property management teams.

Valerie Glassford
Director of Leasing and Marketing
The Kamson Corporation

We were the first company to launch the ILoveLeasing and Rent Manager integration in 2018 and the system has improved our prospecting efforts ever since. From advertising performance, lead volume statistics, and cost per lead/lease, our efforts are clearly identifiable. It is comforting to know that all our leads are accounted for in one central module, which makes it easy for tracking and resident conversion. Overall, the ILoveLeasing solution for us is very valuable and the team at Spherexx provides continued assistance and custom reporting, if needed, so we can continue to better our prospecting efforts.

Nicole Schook
Operations Manager
Eagle Rock Management

We've used I Love Leasing for the last four years and it has substantially improved our prospect follow-up and leasing opportunities. I no longer rely on the honor system when reviewing leasing activities with our onsite teams, I already have all the facts I need to discuss our upcoming marketing plans. Our Rent Manager integration saves us so much time, there is no double entry required and we have great reporting. We can also broadcast email or text and track calls and sources with the optional add-ons.

Melissa M. Zaleski
Director of Operations
Paradise Management, LLC

Managing so many advertising sources and instantly seeing real-time conversion gives me confidence in spending our marketing dollars wisely. Our lead volume doubled between November 2020 and November 2021 and our leases quadrupled. That's a 300% increase in lease transactions. For six months between June-Nov20 and June-Nov21, our leads increased 21% and leases 84% and tours almost tripled.

Alexandra Allie
Regional Director
Inspired Senior Healthcare

There are so many things to love about ILoveLeasing. I love that I get responses from our account manager the same day. I love how they respond with detailed explanations and screenshots! I love how information is always consistent when we talk with any Spherexx team member. Our onsite team doesn't have to be concerned about lead duplication or transferring leads to sister communities; and the program queues up "next steps" automatically to keep follow-up on track. Then there is the intense data analytics that helps me make the best advertising investments. I love ILoveLeasing.

Rolanda Charles
Regional Marketing & Sales Director
Campus Living Villages

Frequently Asked Questions About Spherexx ILoveLeasing

  • How Does ILoveLeasing Help Pre-Lease Future Vacancy?

    Spherexx® ILoveLeasing doesn't place any artificial constraints on your unit availability. We stand out from other competitors by allowing you to display up to 32 weeks of future availability so you can pre-lease units that are on-notice. Pre-leasing stabilizes your income stream and guarantees future occupancy which can be critical in a overcrowded marketplace. It generates a sense of urgency with prospects by showing them that a particular unit type is in high-demand. In addition, it keeps apartment shoppers interested in your community so that they don't jump ship and lease with competitors.

  • What property management systems does ILoveLeasing integrate with?

    ILoveLeasing integrates with most property management software.

  • Does ILoveLeasing integrate with Yardi?

    Yes; please contact sales@iloveleasing.com for more information.

  • Does ILoveLeasing integrate with RealPage?

    Yes; please contact sales@iloveleasing.com for more information.

  • Does ILoveLeasing integrate with Entrata?

    Yes; please contact sales@iloveleasing.com for more information.

  • Can ILoveLeasing connect to my existing property management software?

    Yes; please contact sales@iloveleasing.com for more information

  • How does ILoveLeasing sync data with PMS platforms?

    ILoveLeasing pushes to property management software within minutes, it pulls from the PMS hourly.

  • Does ILoveLeasing integrate with marketing and ILS platforms?

    It does, creating leads from 900 integrations and growing. Additionally, ILoveLeasing has a unique demographics functionality that generates demand by unit type and through multiple sources, location and contact method. Dynamic Number Insert (DNI) insert is available to track leads from advertising sources redirected to client websites when they call for information, resulting in primary and secondary sourcing data.

  • Can ILoveLeasing integrate with website chat and lead sources?

    Yes, ILoveLeasing includes a website self-scheduler that delivers leads directly into the inbox. Spherexx Convert interactive site plan tool, ILoveLeasing Website Chat, and other marketing, website and marketing sources provide integrated leads.

  • Does ILoveLeasing support API integrations?

    Yes, ILoveLeasing integrates through APIs. It also provides a robust mobile application and a single sign-on option that assists in engaging API sources.

  • How quickly does data sync between ILoveLeasing and other systems?

    ILoveLeasing pushes data into the PMS within minutes. Spherexx Ad Syndication publishes pricing, availability, and marketing data hourly, three times daily, and real time updates are available by preference and configuration.

  • Can ILoveLeasing integrate with call tracking or voice solutions?

    Yes, ILoveLeasing will integrate with call providers and call centers plus Dynamic Number Insert (DNI) to track demand with primary and secondary source attribution.

  • What happens if my current systems don't integrate with ILoveLeasing?

    Contact us at sales@Iloveleasing.com and we can discuss a resolution.

  • What features are included in ILoveLeasing?

    ILoveLeasing offers essential features that ensure that no lead is lost through robust integration and ease of operation that provides timely, accurate, branded availability information to prospects 24/7. Additionally, it provides vital operational data such as identifying what advertising is generating leads and leases for budgeting purposes. It is also a great training tool, and it engages staff members with simplified processes that keep them informed and equipped to lease. Supervisors have access to a corporate marketing dashboard that tells the complete story of what is happening  with leasing and marketing per property and portfolio with quick links to access all leasing operations by community.

  • How does ILoveLeasing use AI to engage renters?

    ILoveLeasing AI engages prospects through client preferred settings to respond conversationally through email, text, and voicemail transcription into guest cards. It will follow up, invite tours, and score phone calls for sales performance.

  • What is generative AI?

    Generative AI is a computer that can generate  new content such as text, images, audio, video, or code in response to a user's prompt.

  • What is agentic AI?

    Agentic AI refers to artificial intelligence systems that can independently plan, reason, and take actions using external tools to achieve a specific, high-level goal with minimal human supervision.

  • What is voice AI?

    Voice AI is technology that enables computers to understand spoken language, reason through situation, and respond in natural-sounding speech in real time.

  • How does ILoveLeasing automate lead follow-up?

    Depending on the user’s settings, the AI Assistant will answer an email or text requesting information using agentic conversational programming.  Human agents can step in at any time to take over the engagement. The AI Assistant can determine negative sentiment and out-of-bound questions and will send the humans for follow-up. Automation works in tandem with staff and AI to assist in redundant activities such as confirming an appointment, sending a survey request or reminder to follow-up.

  • Can ILoveLeasing respond to leads after hours?

    Yes, the average lead time after hours is 45% of all leads. ILoveLeasing can greet after-hour shoppers with conversational availability in email, text or telephone.

  • Can ILoveLeasing schedule tours automatically?

    Its easy to schedule a tour with ILoveLeasing; tours can be scheduled through the community website, many Internet listing services, Google Business listings and Facebook page, Market Place and Facebook Messenger. All tours are confirmed by the leasing staff.

  • Does ILoveLeasing personalize responses for each prospect?

    Yes, our agentic AI and AI Phone Assistant respond to prospects with conversational intelligence. AI will ask questions and provide availability information, pet, rules and regulations, occupancy restrictions, etc. Basically, it will discuss anything it is trained to respond to questions. Leasing staff members can also customize responses through email, text or phone.

  • How customizable is ILoveLeasing for different communities?

    Each community is branded with graphics and content provided by the client.

  • Can ILoveLeasing manage leads across multiple properties?

    Yes, ILoveLeasing has multi-site and central leasing office configurations available.

  • How does ILoveLeasing prioritize or score leads?

    AI will score phone calls by a point system developed by textbook sales call curriculum. The AI Phone Assistant will also score its own calls.

  • Does ILoveLeasing support virtual leasing or self-guided tours?

    ILoveLeasing facilitates virtual leasing and it integrates with self-guided apartment tour platforms.  

  • Can ILoveLeasing handle high volumes of leads at once?

    Yes, ILoveLeasing is operational for larger communities, the same as smaller ones.

  • What reporting capabilities does ILoveLeasing offer?

    ILoveLeasing includes 116 property reports and custom reports are available for development. The platform also provides detailed operational metrics for portfolio and per community: Live, Property, Leasing, Marketing details.

  • Can ILoveLeasing track lead-to-lease conversion rates?

    Yes, ILoveLeasing reports closing % and other leasing performance data. 

  • Does ILoveLeasing report on response times?

    Yes, leads are individually track for timely response.

  • What metrics can I track with ILoveLeasing?

    There are detailed metrics as follows: AI, advertising, agents, applications, appointments, availability, baths, beds, benchmark, claim time, closing ratio, communication, costs, floor plans, guest card, leads, lease conversion rate, leases, losses, occupancy, perfection percentage, phases, pricing, rent, response time, sources, status, surveys, tours, trend over time, and units.

  • Can ILoveLeasing show which lead sources perform best?

    Yes, the platform calculates the highest lead count versus the advertising cost.

  • Does ILoveLeasing provide real-time reporting?

    Yes, its syncs within minutes with the property management software and pulls from changes in the PMS hourly.

  • Can I generate custom reports in ILoveLeasing?

    Yes, with or without production costs depending on the content.

  • How does ILoveLeasing measure leasing team performance?

    There are thirteen reports that directly track individual and team performance.

  • Does ILoveLeasing provide insights into renter behavior?

    ILoveLeasing tracks prospect behavior inside email responses. AI reports negative sentiment for immediate follow-up by a team member.

  • How does ILoveLeasing help leasing agents?

    ILoveLeasing intuitively guides leasing agents through follow-up alerts, calendar, survey responses to prospect satisfaction with tour, perfection score based on performance point system and AI + Automation support for redundant tasks for time savings that allow them to better serve prospects and residents.

  • What are the benefits of ILoveLeasing for property managers?

    Property managers are supported by ILoveLeasing with valuable insights into staff and individual leasing performance, advertising budgets, tour preparation,  prospect surveys, phone recordings, and AI +Automation time redirected for redundant tasks that provide more follow-up, inspections and resident interaction.

  • How does ILoveLeasing support marketing teams?

    Marketing teams benefit by detailed reports provided by ILoveLeasing for advertising responsiveness, advertising allocation of budget, prospect survey results and leasing performance reviews.

  • What value does ILoveLeasing provide to regional managers?

    ILoveLeasing’s executive dashboard reports overall performance per property and per portfolio in a centralized location that empowers them to make the best marketing and management decisions concerning budgets, personnel, occupancy, trending, days on market and year-over-year analytics.

  • How does ILoveLeasing reduce workload for onsite teams?

    AI + Automation responds to prospects in minutes, contacts all leads, increases appointments by 33.5%, saves 50% of days vacant, increases closing ratio by 25%, and organizes their day around redundant tasks to reclaim time for better serving prospects and residents.

  • Can ILoveLeasing improve team productivity?

    ILoveLeasing supports leasing teams by handling redundant tasks and reclaim time to devote to personal interactions with prospects and residents.

  • How does ILoveLeasing help teams respond faster to leads?

    AI + Automation will focus on incoming leads and respond, redirect while Leasing Team members are serving move-ins, showing apartments, assigning keys, organizing vendors, updating reports, inspecting grounds, following up complaints and preparing for resident events.

  • Does ILoveLeasing reduce missed leasing opportunities?

    Yes, ILoveLeasing AI responds to leads 24/7; most communities report approximately 45% of leasing activity occurs after hours when agents are not available. If a lead is not responded to within five minutes the chance of converting them to a prospect diminishes ten times. (The Harvard Business Review study of 15,000 leads and 100,000 call attempts).

  • How does ILoveLeasing improve collaboration between marketing and operations?

    Operations and marketing are interdependent for successful net operating income; ILoveLeasing provides reporting that illuminates topics that are essential to both silos.

  • What does ILoveLeasing do that teams can't do manually?

    ILoveLeasing generates pertinent data where team members do not have access.

  • Is ILoveLeasing compliant with data privacy regulations?

    Yes, ILoveLeasing does not share data between management companies.

  • How does ILoveLeasing protect renter data?

    ILoveleasing does not house any personal information beyond contact information, and it does not share with other applications.

  • Is ILoveLeasing secure for handling personal information?

    ILoveLeasing is protected by data security software.

  • Does ILoveLeasing comply with Fair Housing regulations?

    ILoveLeasing is Fair Housing  intuitive, it does not collect sensitive personal data.

  • How does ILoveLeasing ensure consistent and compliant messaging?

    All communications are driven by compliant rails.

  • Are communications in ILoveLeasing recorded or auditable?

    Phone communications are recorded and auditable when call option is elected.

  • What security protocols does ILoveLeasing use?

    Logins and passwords are secure and data is limited by access level.

  • What results can I expect from using ILoveLeasing?

    Clients will realize where the leasing team, the budget allocation, the closing ratios, and days vacant will improve with ILoveLeasing AI + Automation.

  • How does ILoveLeasing improve leasing performance?

    It responds to prospects quickly, shares availability and follows up consistently. 

  • Does ILoveLeasing increase lead conversion rates?

    Case studies show lead to prospect conversion is 33.5% higher with ILoveLeasing AI + Automation.

  • Does ILoveLeasing impact occupancy rates?

    ILoveLeasing has proved improved loss to vacancy by 50%.

  • Are there case studies showing ILoveLeasing success?

    Yes, detailed analysis from ILoveLeasing AI has been conducted on multiple management companies and across 19,000 comparable aggregated units.

  • What ROI can property management companies expect from ILoveLeasing?

    ILoveLeasing will improve closing, cut vacancy loss, and improve communications regarding marketing budget investments and reduce redundant hours that all positively affect NOI, therefore ROI.

  • How quickly can ILoveLeasing deliver results?

    ILoveLeasing will improve leasing and operations quickly based on adaptation.

  • Does ILoveLeasing help capture more after-hours leads?

    The platform will capture all inquiries after hours based on preference settings.

  • How does ILoveLeasing compare to manual leasing processes?

    ILoveLeasing provides AI + Automation generated tasks that replace many hours of manual management processes.

  • What happens if two or more appointments are scheduled for the same person?

    ILoveLeasing identifies the redundant appointment as “Not Eligible” meaning the prospect has evolved to another status, i.e. applied or leased for example, and AI will no longer recognize the lead.

  • If the AI is set to work a lead for five days and a negative sentiment, or other out of bounds exchange, is detected on day three, what happens to the lead?

    AI sends an alert to the team and toggles off. Once the negative sentiment etc. issue is resolved, the AI can work the lead an additional five days after a team member manually reengages it for the lead. 

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Our team of experts can walk you through all the features of this powerful yet easy-to-use tool and recommend the best plan to fit your company.

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