Spherexx Optimize is secured on the Microsoft AZURE hosting environment and your data is segregated by client. Spherexx has provided hosting and data center storage for management companies including Fortune 500 companies since 2000.  We are SOC1 Type Two Certified and are currently working on our SOC II compliance. SOC 1 Type 2 audits involve an detailed examination of a service organization's control environment by a 3rd party audit firm, with a focus on controls relevant to financial reporting. SOC II audits will evaluate a tech service’s organizational controls for cloud-based data, specifically for the storage of customers’ sensitive data in the cloud. We do not own, develop, or sell property management accounting software, we do not co-mingle data from property management software across any client. We do not co-mingle our data or our customer data across Optimize clients. Our customer's data belongs to our customers.

Optimize is one of the few revenue management software products that accommodates our client’s needs to support both a floor plan level concession and an individual unit concession. Optimize provides pricing with concessions already calculated in the recommended rent, however clients can layer on a concession at their discretion. In addition, we can present the concession inside the new lease quote, which is also a unique feature to Optimize.

Optimize incorporates a full range of operational factors, specific investment goals, expanded economic data, and precise demand calculations, to create the optimum lease rates. We are the first and longest running revenue management software product in the multifamily industry that is built on a neural network. Amazon, Facebook, Linkedin, and Microsoft are all built on a neural network because these neural networks see patterns that would be impossible for any human to identify. Therefore you get better predictive analysis.

Optimize requires three years of performance history to establish historical trends that can be optimized and corrected, along with detailed information intake to glean business rules and investment goals for each asset. 

If you have a new construction, lease-up property or rebrand that doesn't have any operational accounting software history, then we can build a proxy configuration from another property in your portfolio. We need accurate per unit data including unit level amenities and location upcharges where applied. Our algorithm has been processing new construction lease-ups since 2013 and can manage your lease-up from the day you have your certificate of occupancy and will successfully manage your lease-up.

Optimize includes a very advanced user interface that not only shows price configuration but also the most vital, community performance data that constantly measures its own success each day.

Depending on the availability of user data, Optimize is generally in operation within 15 to 60 days. We have a setup checklist that must be completed along with a simple instruction for turning on your accounting software integration with us.

Training is conducted for corporate, onsite, and administrative functions prior to the program launch. We also have job aids for various tasks and workflows. Monthly training sessions are available for open group training. In addition, we have a revenue manager certification that prepares you for the management of day to day pricing decision making including leveraging the settings, levers, and signals that guide the algorithm.

Optimize retrieves many data sets from the property’s accounting software to use in pricing preparation as well as historical income tracking. In turn, Spherexx Optimize will push our optimized unit level pricing and lease terms into the client’s PMS.

The property management accounting software is the most important integration for any revenue management software product and most clients have CRM’s that integrate with the accounting software. If the client’s CRM doesn’t integrate with the accounting software, then Optimize will build an integration with the CRM to provide the algorithm with something close to real-time demand data. Client can also provide a data feed of the competitor’s property pricing from a competitor list they provide to Spherexx. Optimize can also support integrations with credit screening and customer survey data if available.

Real Page®, Yardi®, MRI®, AMSI®, Rent Manager®, Resman®, Remote Landlord®, Entrata®, Appfolio® (parser only – one way integration)

Optimize studies many facets of demand and closely monitors particular seasonality fluxes along with pricing trends to create the most effective renewal price options. Optimize also factors in the corporate business rules; adjustments and calculations that can be refined on a regular basis. Optimize offers renewal offer quotes/letters that can be customized and provided to the resident in both English and Spanish. Optimize customers can also do their renewal letters inside their own accounting program too, so we offer flexibility for quoting and actual renewal processing. Bulk renewals can be processed within Optimize or inside the accounting software if feature is available.

Spherexx loves small communities! We only require you have 50 units or more in your property and we can always combine multiple properties in a centralized style configuration to get the unit count high enough for the algorithm to have transactions to generate pricing. Yes we support centralized portfolio needs.

Yes! Reach out to us at salesteam@spherexx.com and let’s talk about getting you started!!