Engage visitors with real-time chats 24/7 and increase conversions.
Spherexx Chat engages website prospects when and where they need it through automated search response, live chat and group chat. It can provide automated availability integrated to property management software, share photos, floor plans and tour options.
Spherexx Chat multiplies the chance to convert the inquiry to a lead when responded to within the first five minutes. Studies conducted by M.I.T. reveal that the opportunity to connect to a prospect decreases ten times after the first five minutes of contact.
Users can easily post an “unattended” message when they need to leave the desktop.
Chat transcripts are emailed for review and can be integrated with Spherexx CRM.
Spherexx Chat generates detailed real-time reporting on how visitors react and respond to the website. It also tracks historical web analytics.
Chat is totally customizable with a well populated response bank to provide details as the user opts to engage.
Chat can be interrupted by staff interjection at any time. Additionally, team members can be added to the chat for group discussions.
Connected to CRM+
Chat is integrated with Spherexx CRM+ for the most effective, interactive prospect engagement throughout the customer journey.
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