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Chat

Engage visitors with real-time chats 24/7 and increase conversions.

Real Time
Connection

Spherexx Chat engages website prospects when and where they need it through automated search response, live chat and group chat. It can provide automated availability integrated to property management software, share photos, floor plans and tour options.

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Higher
Conversion

Spherexx Chat multiplies the chance to convert the inquiry to a lead when responded to within the first five minutes. Studies conducted by M.I.T. reveal that the opportunity to connect to a prospect decreases ten times after the first five minutes of contact.

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Unattended Messaging

Users can easily post an “unattended” message when they need to leave the desktop. 

 

Chat Transcripts

Chat transcripts are emailed for review and can be integrated with Spherexx CRM.

 

Detailed Traffic Reporting

Spherexx Chat generates detailed real-time reporting on how visitors react and respond to the website. It also tracks historical web analytics.

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How We’re Different

Totally Customizable

Chat is totally customizable with a well populated response bank to provide details as the user opts to engage.

Easy Control

Chat can be interrupted by staff interjection at any time. Additionally, team members can be added to the chat for group discussions.

Connected to CRM+

Chat is integrated with Spherexx CRM+ for the most effective, interactive prospect engagement throughout the customer journey.

How It Works

Spherexx Chat creates a personalized experience for visitor without interrupting their experience.

  • Engage

    textEngage visitors and answer questions in real time. Fast response means happier customers.
  • Inform

    Staff or Chat bot will provide availability, photos, floor plans and schedule tours.
  • Convert

    Generates guest card, email exchange, website traffic details and user behavioral reporting.

Talk to an Expert

Still Have Questions? We're Here to Help.

Our team of experts can walk you through all the features of this powerful yet easy-to-use tool and recommend the best plan to fit your company.

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