Spherexx Continues to Push Technology Boundaries in the Multifamily Industry
TULSA, OK | DEC. 13, 2022
Spherexx ILoveLeasing users received a complimentary upgrade this month with the addition of drip automation.
Drip automation is a valuable addition that helps streamline the leasing process and increase closing rates. It automatically handles prospect communications such as phone messages, texts, and emails based on set times or autotriggers.
Drip automation sends a series of customizable emails or texts to prospects based on actions that they take. It can respond to request missing information, schedule an tour appointment, inquire about a missed appointment, or alert leasing staff members when an event requires personal attention. All drip activity is shown in the ILoveLeasing lead activity feed.
Early adopters have said that program works wonders, especially when demand is dropping.
Leasing teams can also use ILoveLeasing drip automation to trigger post-tour surveys. Surveys can also be sent to new residents regarding their move-in experience, which is especially helpful for new construction property. Save subscription fees from third-party survey providers!
“Since the introduction of ILoveLeasing Automation platform, we noticed major improvements in our leasing workflows. By automating mundane follow up tasks, it saves us a lot of time and resources, while increasing our team’s bandwidth to follow up when it matters. It’s been very helpful addition to our leasing toolkit, especially in large-scale properties like Newport. I appreciate the craftsmanship of making all those interactions work together. Well done, Spherexx!” said Arthur Kosmider, Senior Director of Marketing, LeFrak.
ILoveLeasing helps ease staffing reduction problems by interacting with prospective residents while the leasing staff performs management duties. Apartment management teams are busy with resident relations, maintenance scheduling, inspections, accounting, collections, etc. Offsite leasing inquiries can easily get backlogged and leases lost.
Interviews with management leaders indicate that many are considering reducing personnel as well as establishing centralized leasing, a model ILoveLeasing has supported for many years.
Spherexx conducted a two-year study on 3.5 million leads that affirmed responding to a lead within the first-hour results in an 82.8% lease conversion advantage. Additionally, contacting a lead six times results in a 226% lease conversion advantage. IloveLeasing aids in both initiatives.
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