Thinking about a Revenue Management career in Multi-family Industry? Prepare here.

Multi-family revenue management and asset optimization software hold a strong presence in the future of apartment management and financial stabilization. There are many career opportunities in this area of property management for your consideration.  Take a look at what some companies outline as duties and qualifications for entering this field below. 

Senior Revenue Manager

The Senior Revenue Manager’s main priority is to assist in establishing and implementing pricing, revenue optimization, marketing, and leasing strategies based on market conditions and revenue targets for a portfolio of apartment communities. This is accomplished by establishing a strong understanding of local markets, monitoring competitive conditions, and analyzing apartment supply and demand. In addition, this position is responsible for liaising with operational leadership and providing necessary data analysis on current market conditions as well as revenue performance. This position also requires a strong knowledge of relational databases and querying SQL skills, MS Excel and Access, and an understanding of yield/revenue management software. 


•    Optimizes revenue generation through full utilization of company systems and business processes for a portfolio of multi-family apartment communities. Assists in establishing and implementing pricing, revenue optimization, marketing, and leasing strategies based on market conditions and revenue targets.
•    Leads pricing and revenue management review calls for regional portfolios and provides analytical support to Operations Managers, Directors, and Vice Presidents.
•    Analyzes occupancy, exposure, expirations, leads, visits, net leases, and seasonal market trends.
•    Determines methods for maximizing revenue from existing resident renewal rent changes.
•    Monitors competitor pricing and strategies, maintains an understanding of local markets and demand conditions, and conducts ongoing rent and product analyses to ensure appropriate positioning relative to competition.
•    Assists with ongoing quality assurance activities, which include auditing configuration for parameters, rental rates, and amenities. 
•    Assists with implementing new revenue management programs at existing and new communities.


•    Bachelor’s degree in Business Administration, Hospitality Management, Finance, Accounting, or Operations Management, or a related field required.
•    MBA preferred or equivalent years of experience.
•    5 to 7+ years of experience in one or a combination of the following industries: Multi-family, Self-Storage, Hotel, Car Rental, or Airlines 
•    Minimum 2 years of experience in revenue management or pricing
•    Yield/Revenue management software experience required
•    Multi-family property management software experience required



Duties and Responsibilities:

•    Supports the execution of the company’s revenue management application by assisting with daily/weekly rate changes, responding to team member questions and requests for help and communicating with supervisor specific activities, issues and concerns.
•    Analyzes rent recommendations, settings and decisions on a daily basis, communicates with the Revenue and on-site managers to assist in determining rental rates that result in maximum and optimum revenue. 
•    Reviews market analytics, market surveys and validates data. 
•    Assists in conducting 100 level training for site teams and provides ongoing help and support by communicating frequently about system functionality and configuration. 
•    Performs basic software tasks such as user setup, configuring and generating renewal offer reporting and generating performance reporting as requested and answering functional questions. 
•    Supports Help Desk with ticket resolution and identifying and directing tickets to the appropriate department. 
•    Conducts shops and site visits as assigned to support on-site team member engagement and performance with revenue management systems. 


•    Proficiency in project management skills to create project plans, track and monitor progress, meet production and delivery deadlines, and oversee project implementation across multiple platforms and geographic areas. 
•    Identify creative solutions to anticipated and unanticipated issues associated with systems. 
•    Must be able to organize, motivate and empower others to reach goals and objectives through the project management process. 
•    Demonstrated proficiency in property management software and other computer applications and software and understand the company’s needs. 
•    Knowledge and experience in apartment community operation applicable to understanding the processes, procedures, and daily workflow relative to the use of computer applications and revenue management systems. 


Design sustainable policy and procedures for your pricing analyst in-house team so they have guidelines to use in their day-to-day activity, plus set some benchmarks to consistently maintain with their assigned clients.

•    Constantly update “best practice” policies for pricing managers in-house and orchestrate training webinars for clients’ pricing managers and their asset team. 

•    Listen to every problem presented to our pricing analyst team members and find ways to solve these issues proactively versus reactively and lessen the problems being reported into the future. 

•    Take active involvement in the integrations with property management software companies as well as integrations with 3rd party programs.

•    Maintain and monitor a certification program whereby junior analysts can be professionally certified. 

•    Run, verify, analyze, process, and deliver pricing-related analysis

•    Assist the on-site team with the execution of upcoming renewal leasing 
•    Implement effective pricing strategies 
•    Assist the accounting department with reconciliation issues
•    Consult with property management partners on revenue optimization
•    Train effective use of all areas of revenue management software
•    Provide strategic analysis of pricing, inventory, demand.
•    Proactively suggest the best practices for leasing agents, members, or related groups to improve overall operational process.  
•    Maintain expertise in building both quantitative and analytical approaches
•    Share enthusiasm for resolving customer or client inquiries 
•    Exemplify strong interpersonal communication and problem-solving skills.
•    Must be a Self-starter/self-motivated, capable of staying on track and pursuing solutions without supervision.
•    Ability to work under pressure and meet deadlines while handling several projects simultaneously.
•    Monitor and analyze weekly/monthly/yearly forecasts and convey relevant information in plain language to clients from a broad spectrum of educational backgrounds
•    Perform ad hoc analysis to give guidance to leasing teams, management teams and pricing forecasters. 
•    Advanced Microsoft Excel skills as well as solid knowledge of relational database management systems, including Microsoft Access & SQL Server.


Essential Duties and Responsibilities: Optimize the revenue management platform, advancing procedures, and initiatives to achieve revenue maximization. 

Optimize pricing and revenue management while utilizing company applications, Business Intelligence (BI), and processes. Assist in establishing and implementing pricing, revenue optimization, marketing, and leasing strategies based on market conditions and rent growth for new leases and renewals.
•    Lead pricing calls with Property Managers, Divisional and Regional Managers, and Senior Vice Presidents to evaluate asset performance, identify potential risk, and provide solutions.
•    Responsible for establishing and maintaining relationships with key stakeholders (executive leadership, operations, marketing, portfolio asset management, asset management and IT)
•    Understand market trends and have viable solutions to match the firm’s goals and evade potential challenges as needed.
•    Collaborate with cross-functional teams and all levels of management to formulate pricing/revenue strategies.
•    Analyze occupancy, exposure, expirations, traffic, leasing, and seasonal market trends for assigned portfolio(s).
•    Monitor competitor pricing and strategies, maintain an understanding of local markets.
•    Audit platform settings and key operational points to ensure alignment with property and market fundamentals.
•    Be a subject matter expert on our revenue management platform, other revenue tools, and reports.
•    Support and strengthen our pricing processes and methodologies by training and providing ongoing support and communicating frequently about system functionality and configuration.
•    Assist with implementing new revenue management programs and processes at existing and new properties.
•    Assist with ongoing quality assurance activities for general configuration and property set-up in property and revenue management systems. Including auditing parameters and amenities.
•    Assist in the development and/or modify training materials for revenue management tools. Develop high-level overview and conduct presentations for all levels of Management.
•    Generate reporting and tools to help provide transparency and drive continuous process improvement.
•    Create and conduct scheduled and ad hoc data inquiries/analysis.
•    Evaluate performance of properties and suggest corrective actions for under-performing properties.
•    Contribute and provide forecasting revenue insight on the budgeting process.
•    Other pricing and revenue management-related activities as directed by your supervisor

Qualifications, Skills and Experience:

Bachelor's degree from four-year college or university; or 3 - 5+ years related experience and/or training; or equivalent combination of education and experience. Bachelor’s Degree preferred in Economics, Real Estate, or Finance.

2+ years of Yield/Revenue Management software experience required with understanding of property management software platforms.

Advanced in SQL, Data Mining, PowerPoint, Excel and Word

Strong analytical and problem-solving abilities and ability to understand complete revenue models.

Excellent project/program management skills.

Solid financial knowledge and the ability to understand economic theories and factors.

Outstanding communication skills, written and verbal – ability to articulate concisely and persuasively in all levels of business.

Flexibility to travel. Drug testing and background checks are an employment requirement. 


Job Summary:
The Revenue Analyst is a critical thinker responsible for developing and maintaining tools, reports, and various data in collaboration with Revenue Management and Corporate personnel. A successful Revenue Analyst will gather and interpret pricing, financial, market and operational data to evaluate revenue performance: benchmark data to market reports, budgets or other established goals set by the client. Prepare summaries, presentations, reports, strategies, and other interpretive reports to support business decisions. Specialized functional background such as finance, accounting, operations management, or other technical skill (systems, process design, etc.) is preferred to understand and support department requirements.

Essential Job Functions:  

•    Analyze asset performance and aggregate the results up to a portfolio, region, or sub-market.
•    Collect and interpret reports from system resources as available on data for markets, operations, and financials 
•    Participate in the design, modification, implementation, and/or maintenance of reporting. Redesign when appropriate for maximum efficiency. 
•    Interpret and understand economic, demographic and supply demand trends for the U.S. and how they impact real estate fundamentals.
•    Support Revenue Managers on daily pricing, compliance, and other monthly reporting requirements. 
•    Support onboarding of properties during the implementation of revenue management software. Assist with setting up manual pricing workbooks for the transition period. 
•    Support new business development and acquisitions efforts by providing information and data for request for proposals (RFP’s) and new business presentations. 
•    Responsible for giving consideration to reporting usability and ensuring accuracy, consistency and quality of all revenue management reporting. 
o    Achieve high productivity through reliable and punctual attendance and report any tardiness, attendance, and disciplinary issues to immediate supervisor.
o    Other duties and projects as assigned

Job Skills/Knowledge:

To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. 
•    Must have advanced excel experience and intermediate proficiency in MS Office. 
•    Must be detail oriented and able to focus with frequent interruptions. 
•    Strong analytical skills; demonstrated experience delivering complex analysis and reports. 
•    Ability to work in independent situations and in team situations. 
•    Strong organizational, communication (written and verbal), interpersonal and multi-tasking skills 
•    Multi-Family industry experience referred but not necessary.


•    Computer literate, including Microsoft Office Suite and/or property management software. 
•    Bachelor’s Degree in Business Administration or other specialized functional area (management, finance, real estate, and accounting) preferred.) 
•    Real estate organization/management operations experience preferred. 


Essential Duties and Responsibilities: Manage and lead a team in optimizing our revenue management platform, advancing our procedures, and creating initiatives to achieve revenue maximization.
•    Lead a team of 2-3 professionals with a “servant leader’s” passion for developing their people.
•    Be the subject matter expert of revenue management, the tools used, and industry advancements.
•    Own all property management processes, modify them as necessary and be responsible for relationships with key stakeholders (executive leadership, operations, portfolio asset management, asset management and IT). Understand market trends and have viable solutions to match firm’s goals and evade potential challenges as needed.
•    Guide the development and/or modify training materials for revenue management tools. Also develop high-level overview and conduct presentations for all levels of Management.
•    Generate reporting and tools to help provide transparency and drive continuous process improvement.
•    Create and conduct scheduled and ad hoc data inquiries/analysis.
•    Evaluate performance of properties and suggest corrective actions for under-performing properties.
•    Conduct annual “Health Checkup” of properties.
•    Define and convey revenue management strategies and process changes.
•    Collaborate with Portfolio Asset Management and IT to benchmark results to peers and third-party sources to understand how we stack up against the market.
•    Contribute and provide forecasting revenue insight on the budgeting process.
•    Maintain integration and functionality between property management software and revenue management platform.
•    Monitor implementation and removal process to ensure smooth transactions.

Qualifications, Skills and Experience:

•    Bachelor's degree (B. A.) from four-year college or university; or 5 -7+ years related experience and/or training; or equivalent combination of education and experience. Bachelor’s Degree – preferably in Economics, Real Estate, or Finance.
•    Thorough knowledge of revenue management platforms.
•    Understanding of operating platforms.
•    Advanced in Excel and Word.
•    Strong analytical abilities and ability to understand complete revenue models.
•    Solid financial knowledge and the ability to understand economic theories and factors.
•    Strong communication skills.
•    SQL and data mining experience preferred.
•    Flexibility to travel.


Job Description
Reporting to the Director, Asset Management, this position will be responsible as the “owner’s Representative” for the oversight of an assigned portfolio of acquired and developed commercial and residential properties. The Asset Manager will collaborate with other internal departments and investors to successfully execute the property level business plans. 
•    Manage assigned portfolio consisting of medium to high intensity assets
•    Focus on maximizing investor returns benchmarked to pro forma
•    Direct leasing activities: negotiate and execute retail or office leases and renewals
•    Oversee dispositions
•    Prepare and review quarterly portfolio review, investor and ad hoc reports
•    Review property valuations
•    Coordinate with development on new projects and redevelopment opportunities
•    Review and provide input for annual budgets and ten-year capital plans, monthly forecasts and quarterly projects
•    Coordinate with property management on marketing strategy and adherence to property level business plan
•    Create and execute business plans
•    Monitor and benchmark performance of property management team
•    Conduct interviews of high-profile property level positions
•    Review monthly property performance relative to budget and pro forma
•    Support acquisitions with due diligence needs
•    Oversee property lifecycle functions inception through exit: new project integration, redevelopment, value creation, capital improvements, etc. 
•    Coordinate with attorneys on general legal issues, contracts, litigation, etc. 
•    Coordinate property support functions: accounting, insurance, reserves, real estate taxes, etc. 
•    Collaborate with finance: refinance, lender information, loan compliance and debt strategy 
•    Perform site inspections and reviews of physical condition
•    Support property management software services reporting and assist with special projects


•    BA/BS degree in accounting, economics, finance, or related field. MBA or graduate degree in finance or real estate a plus
•    Three years plus experience in asset management, or real estate finance with direct exposure to office, multifamily and mixed-use product types. Exposure to hotels and other product types a plus. 
•    Exposure to development and construction methods
•    An ability to communicate efficiently and concisely on salient points
•    Knowledge of MS Word, Excel and Microsoft Outlook required, other revenue management software platforms a plus. 




This position is with a group of hardworking, tech-savvy, service oriented, fast paced, and innovative employees. We pride ourselves on taking care of our properties, clients, residents, and employees. If this is aligned with who you are, apply NOW.

The company: Our company is a forward-thinking, full-service property management company with the best leaders in the industry.

The position: We’re looking for a Revenue Management Analyst. The Revenue Management Analyst is responsible for the administration and support of revenue management systems at assigned properties. 


•    Troubleshoot and resolve software and integration issues between revenue management and property management software.

•    Create revenue management program pricing and implementation proposals.

•    Participate in weekly revenue management pricing and renewal calls; shadow Revenue Manager in performance of duties.

•    Conduct property onboarding, remedial, and ongoing training sessions with end users and Supervisors.

•    Set up new properties in revenue management and conduct ongoing review of new lease and renewal parameters, amenity values, lease terms, competitor data and other optional parameters.

•    Evaluate properties’ rental revenue performance against financial objections and report on variances.

•    Monitor adoption and compliance.

•    Conduct competitor property and submarket analysis, including “shopping” the competition.

•    Compile and deliver daily, weekly, monthly, and ad hoc reporting as needed.

•    Communicate with Property and Regional Managers regarding pricing changes, renewal rates and proposed property adjustments.

•    Prepare agendas and facilitate internal/external meetings.

•    Be proficient and knowledgeable on all software programs used in the leasing process at the communities and coach community employees to effectively use the systems and tools.

•    Strong planning and organizational skills.

•    Required Travel <25%


Revenue Management software experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Microsoft Office Suite, Project Management, Adobe

Why should you Apply?

Reason 1- Top industry pay and benefits including 401K and generous paid time off
Reason 2- Advancement opportunities with a fast-growing company
Reason 3- Company Events and volunteer opportunities
Reason 4- Work with a team of professionals
Reason 5 – A focus on training and industry education 


Employment is contingent upon successful completion of a background check and drug screen.

We are an Equal Opportunity Employer.


Position Summary

A national real estate development and construction firm is seeking a full-time Asset & Revenue Management Associate to join our dynamic team.
Primary Responsibilities

•    Review financials each month to ensure income and expense items are being coded correctly, performance objectives are being achieved, and / or identify solutions to correct deviations from projected figures.
•    Evaluate configurations within revenue management software to ensure alignment with asset strategy
•    Research market data to assess trends and alert leadership to potential risks and opportunities
•    Identify and execute actionable revenue improvement initiatives and business strategies
•    Support daily pricing decision makers through analytical review of trends and forecasts
•    Lead weekly calls with property manager.
•    Assist in the implementation and ongoing execution of property business plans and ensure that we are charging the correct rents, RUBS, and misc. fees on a weekly and monthly basis, while working to increase rents and maximize property NOI monthly.
•    Review renewal offers to property managers.
•    Updates excel models and trackers on a daily, weekly, and monthly basis.
•    Weekly auditing of property management marketing tactics and information made visible to the public.
•    Ensure that lender and insurance required repairs are completed in a timely fashion, while also monitoring to ensure interior renovation goals are being met.
•    Communicate with contractors on a daily / weekly basis to ensure projects are being completed in a timely fashion.
•    Perform ad hoc analysis.
•    Conduct property onsite visits.
•    Forge strong relationships with vendors, onsite staff, and leadership to work through challenges and communicate concerns up internal and external chains of command when expectations are not being met.
•    Complete and distribute monthly and quarterly financial reports for investors.
•    Assist with acquisitions, investors relations, and miscellaneous projects as deemed necessary.


•    Able to measure performance of selected construction and property management teams to successfully execute value add business plans.
•    Strong financial and analytical skills
•    Strong working knowledge of Microsoft Office, Advanced knowledge of Excel
•    Ability to keep sensitive information highly confidential
•    Excellent written and verbal communication skills.
•    Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
•    Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
•    Ability to work independently and collaboratively, prioritize work and ask for further clarification when necessary.
•    Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Education and Experience

•    3-5 years of full-time experience as an Asset Manager in the multifamily real estate sphere.
•    Undergraduate degree in finance, real estate, or a related field
•    Strong track record of proven successful multifamily portfolio asset management (revenue enhancement, expense management, renovation projects, marketing programs, reputation management, etc.).



We are in the business of developing, redeveloping, acquiring and managing quality apartment communities in high barrier-to-entry markets of the United States. Our markets are located in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country. 

By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors, and associates. Your positive, professional, and consistent personal interactions make our company a great place to work. 

The Role 

The Manager of Pricing and Revenue will assist in establishing and implementing pricing, revenue optimization, marketing and leasing strategies based on market conditions and revenue targets for a portfolio of apartment communities. This role is responsible for establishing a strong understanding of local markets, monitor competitive conditions, and analyze apartment supply and demand.

•    Optimize revenue generation through full utilization of company systems and business processes for a portfolio of multi-family apartment communities. Assists in establishing and implementing pricing, revenue optimization, marketing, and leasing strategies based on market conditions and revenue targets. 
•    Lead pricing and revenue management review calls for regional portfolios and provides analytical support to Operations Managers, Directors, and Vice Presidents.
•    Analyze occupancy, exposure, expirations, leads, visits, net leases, and seasonal market trends.
•    Determine methods for maximizing revenue from existing resident renewal rent changes. 
•    Monitor competitor pricing and strategies, maintain an understanding of local markets and demand conditions, and conduct ongoing rent and product analyses to ensure appropriate positioning relative to competition. 
•    Assist with ongoing quality assurance activities, which include auditing configuration for parameters, rental rates, and amenities. 
•    Assist with implementing new revenue management programs at existing and new communities. 

You Have... 

•    Bachelor’s degree in Business Administration, Hotel/Hospitality Management, Finance, Accounting, Operations Management, or a related field required 
•    MBA preferred 
•    3+ years of experience in one or a combination of the following industries: Multi-Family, Self-Storage, Hotel, Car Rental, Airlines 
•    2+ years of experience in Revenue Management or Pricing 
•    Yield/Revenue management software experience required 
•    Multi-family property management software experience required 
•    Demonstrate understanding of relational databases and intermediate querying (SQL) skills 
•    Exhibit strong analytical and problem-solving skills, as well as excellent project/program management skills.


The Director, Revenue Optimization is responsible for building and managing strategic and long-term revenue generating opportunities; developing strategies and lead initiatives to deliver superior results through intelligent revenue management oversight and supporting operations in pricing, creating BI insights, establishing training procedures, driving analytics, and managing metrics and reporting to realize profitable growth objectives.

The Director, Revenue Optimization serves as the strategic leader on revenue management matters to drive the highest possible revenue returns for ownership; and is responsible for creating and maintaining relationships with corporate support teams to facilitate the best practice solutions for the operations teams and ownership groups.


The position is a full-time, regular, exempt position.

Reporting Relationship

The position reports directly to the Executive Managing Director, Property Management.

Essential Functions

  • Develops revenue management program and goals.
  • Develops systems and best practices to manage pricing and revenue to align with companywide KPIs and creates KPIs where necessary to further support property NOI. 
  • Implements and manages project timelines and all necessary items for revenue management software.
  • Creates and manages educational materials and training to support revenue management best practices.
  • Acts as an active contributor to the BI platform and creation and management of meaningful analytics supporting continued company growth and success.
  • Builds and maintains excellent working relationships with operations, training and marketing teams to develop a revenue focused culture.
  • Actively seeks additional revenue making opportunities, working with the operations manager and other parties to rollout additional ancillary services.
  • Performs other duties as assigned.

 Supervisory Responsibilities

The Director, Revenue Optimization is responsible for the overall direction, coordination, and evaluation of subordinate supervisor(s) and staff. This position carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • Bachelor's degree or equivalent in a relevant field; or five to seven years related experience and/or training; or equivalent combination of education and experience.
  • 5+ years of experience in a multifamily revenue management/pricing advisory role.
  • Ability to draw data driven insights from systems-driven reporting and communicate in business and financial terms to various stakeholders.
  • Advanced skills using revenue management software.
  • Intermediate computer skills using property management accounting software, Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and various other computer applications.


  • Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
  • Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
  • Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
  • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
  • Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
  • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.
  • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
  • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.



Bachelor's Degree



Who We Are

We are a globally progressive and inclusive company devoted to excellence. We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights.


The Revenue Management Advisor provides insight and advice to customers from both a Revenue Management and general operations perspective. Revenue Managers collaborate with representatives at all levels of the organization to understand and implement strategy as well as track and review overall performance. 

Primary Responsibilities

  • Build and maintain relationships with customers and internal staff  
  • Review pricing recommendations with or on the customers behalf to ensure customer adoption and satisfaction  
  • Regular discussions with site, regional and asset managers related to pricing questions 
  • Consult with customers on operational questions related to Revenue Management 
  • Consult with customers on parameter reviews and tuning 
  • Articulate the revenue management value proposition and develop credibility for its concepts and benefits across client organizations 
  • Efficiently run multiple projects and use Salesforce to track and update project steps 
  • Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction  
  • Maintain a working knowledge of the integration with each Property Management System 
  • Identify opportunities for ongoing learning to ensure Revenue Management is fully adopted by the customer 
  • Prioritize requests for system enhancements and coordinate follow-up with the customer’s product management group 
  • Provide input and feedback, from a business user’s perspective to the group, on solution features and functionality 
  • Coordinate with other company teams as needed to facilitate timely implementation and overall client success 
  • Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions

Required Knowledge, Skills, and Abilities

  • Bachelor’s degree or equivalent combination of education and experience 
  • 3 years of experience in multifamily property management or related industry  
  • Experience using Microsoft office products; Microsoft Excel, Power Point and Word 
  • Excellent communication skills, both written and verbal, with ability to influence others 
  • Strong project management skills required; ability to manage multiple priorities simultaneously 
  • Ability to adapt to change and work well in an autonomous dynamic environment 
  • Ability to travel up to 20% and work outside normal business hours at times depending upon workload 
  • Demonstrated ability to proactively assess and address risk 
  • Analytical background and ability to learn new systems quickly 

Preferred Knowledge, Skills, and Abilities

  • 5 years of experience in multifamily property management or revenue management  
  • Familiarity with property management software  

What We Offer

We are always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best.

 We consider qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


We’re looking for a talented marketing operations leader who will serve as the business partner responsible for property marketing performance and pricing. In this newly created, highly collaborative role, the Director of Performance + Pricing (DPP) will design, implement, and manage marketing and leasing programs, initiatives, and strategies that support the ongoing operation of a diverse portfolio, inclusive of market rate, mixed-income, and affordable (LIHTC, Section 8) communities. The DPP will report to the SVP, Marketing, and will manage a team of three marketing professionals. 

The DPP will support, guide and provide feedback to onsite teams and regional leadership regarding the execution of integrated marketing programs. In addition, this position will review and analyze the performance metrics and reporting for ROI on leasing efforts and marketing campaigns and collaborate with other team members to suggest creative solutions for programs not meeting expectations. The DPP will gather, synthesize, and analyze competitive activity within designated markets by utilizing research tools to produce trend reports, and ensure that all properties are priced competitively. Additionally, the DPP will develop and maintain benchmark systems to track performance. The DPP also helps create and deliver departmental and organizational goals, including sharing best practices on process improvement, and introducing and refining new Standard Operating Procedures (SOP’s).

Responsibilities and Objectives

  • Collaborate with regional leadership and on-site property teams to design a customized, effective strategy for growth at all properties; portfolio includes market rate, mixed-income, LIHTC, and Section 8 communities. Create effective short- and long-term response strategies to improve or enhance operations and financial performance
  • Review and analyze the budget for each property in the portfolio in conjunction with the operations team; ensure maximization of property marketing and overall performance, inclusive of revenue and occupancy goals
  • Develop and maintain a benchmark system to track leasing and marketing performance; monitor the cost effectiveness of marketing expenditures by analyzing advertising and cost-per-lead and lease for each community
  • Understand the market landscape including technology trends, and competitor strengths and weaknesses. Gather, synthesize, and analyze competitive activity within designated markets by utilizing research tools to produce trend reports
  • Oversee revenue management platforms, collaborating with regional leadership, onsite teams, and/or pricing managers to ensure goals are being met
  • Develop and perform quarterly performance reviews for all properties, analyzing lead volume, conversion ratios, cost per lease, applicant approval ratios etc., offering suggested modifications where needed
  • Directly/indirectly mentor onsite team members on marketing/leasing best practices, and provide performance feedback on exceptional sales techniques
  • Develop comprehensive marketing audit and oversee implementation
  • Assist in setup and implementation of new marketing related system rollouts
  • Other duties and special projects as assigned

Education and Experience

  • Bachelor’s degree required MBA highly desirable.
  • 10-15 years of experience in multifamily marketing within the property management industry; previous experience managing a portfolio and/or in client services is a major plus
  • 5+ years multifamily pricing/revenue management experience 
  • 5+ of pre-development and/or lease-up experience in the multifamily property management industry preferred
  • 5+ of experience in property management software systems 
  • Participation in industry groups is a plus

Skills and Requirements

  • Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development.
  • Demonstrated experience in managing, expanding, and developing relationships with clients.
  • Strong understanding of property management industry trends, issues, and emerging technology
  • Positive demeanor, voracious appetite to learn new things, and excellent professional judgement
  • Entrepreneurial mindset and go-getter attitude
  • Excellent written and verbal communication skills
  • Exceptional project management skills 
  • Intermediate to advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions).
  • Ability to travel (30%)

Benefits Offered

  • Medical, Dental and Vision insurance, beginning on the first of the month after hire.
  • 401(k) with company match, short term disability and long-term disability insurance.
  • 3 weeks’ paid vacation, 13 paid holidays.
  • Summer flex scheduling options to allow for early releases on Friday from Memorial Day to Labor Day


We are a fully integrated real estate company, currently managing over 15,000 multi-family units, 57 communities, in 17 markets. We strive to provide our residents the best place to live and our employees the best place to add value and reach new heights. We have a strong commitment to hiring the most talented industry professionals, which has resulted in record growth, making the company one of the most respected and trusted within our industry. Our core values are Empowerment, Optimism, Trust, Passion and Quality. We believe that greatness resides in everyone and all that’s needed to unleash it is feeling at home. 
We are currently seeking a Director of Revenue Management that will analyze performance and implement strategies that will beneficially grow our portfolio while minimizing risks. This position reports to the VP of Revenue Management.
•    Support communities utilizing popular revenue management software
•    Daily review of rate recommendations for communities
•    Analyze, identify, communicate and execute pricing decisions based on weekly/monthly supply and demand, market conditions, and pricing information with respective operating teams to optimize revenue opportunities
•    Complete setup and strategy calls with Asset Manager and Operations teams
•    Conduct bi-weekly pricing calls with the communities to: 

  • Evaluate community performance
  • Evaluate rent recommendations
  • Review compliance reports
  • Make recommended configuration changes to improve performance

•    Create reporting processes for internal customers including C-suite.
•    Communicate strategies to community teams and Regional Managers
•    Manage and lead training sessions on-site and online for new communities/employees
•    Play integral role in software transition
•    Track trends, errors and achievements
•    Work closely with Operations, Training and Marketing
•    At least two years of experience with Revenue Management Systems preferred
•    Position may require up to 15% travel within the U.S.
•    Training experience a plus
•    Bachelor’s degree in Business, Analytics or Real Estate preferred
•    Excellent communication and organization skills
•    Ability to analyze and report on vast data
•    Passion for maximizing revenue and educating site teams
We offer:
•    Competitive Compensation Package
•    Bonus Opportunities
•    Stock Awards
•    Paid Holidays and Paid Time Off
•    BCBS PPO Health Insurance
•    401k with 4% match

 We are a real estate asset management business specializing in multi-family housing, representing Class A and B properties comprising more than 100,000 units in markets across the United States.

Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them. 

The Revenue Advisor is responsible for managing all aspects of their assigned operator partners and markets, including managing daily pricing and revenue manager support, execution of revenue strategy, managing the operator and onsite relationship and internal communication. As such, the Revenue Advisor is required to become an expert in Performance Analytics with Benchmarking, Business Intelligence as well as various other internal communication platforms.   
Only read further if you are:
•    Kind
•    Humble
•    Honest
•    Relentless
•    Smart with Heart
You should be:
•    Authentic. You do you. Together, we’ll do something amazing.
•    A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success.
•    An excellent team player who enjoys working with others and has strong interpersonal skills.
•    Highly motivated, energetic, and organized
•    Gumby. Things change.
What you will do:
•    Build and maintain positive relationships with operators and at all levels
•    Act as a liaison between operators and other departments and support services to ensure smooth implementation and continued support of systems and processes
•    Articulate the Revenue Management value proposition and develop credibility for its concepts and benefits
•    Train operator resources on revenue management concepts
•    Regular review of rate recommendations 
•    Regular discussions with on-site, regional and asset managers related to pricing questions, execution of Asset Strategy and general operating performance. Common questions would include observations on staffing and marketing.
•    Monthly performance measurement analysis and reporting to senior management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions
•    Serve as liaison within to ensure consistent communication between parties regarding issues and changes
•    Ongoing education of operators regarding pricing practices and the Price Optimizer system
•    Coordinate with other teams as needed to facilitate overall success 
What you should have:
•    Bachelor’s degree strongly desired; equivalent experience within industry may be acceptable 
•    3-5+ years industry experience in Multi-Family Property Management, Asset Management or Market Research preferred
•    Experience with multi-family business intelligence and benchmarking tools is beneficial.
•    Advanced technical and analytic skills preferred but not necessary. 
•    Experience delivering professional presentations and communicating with senior executives
•    Strong project management skills required; ability to manage multiple priorities simultaneously
•    Strong attention to detail
•    Ability to adapt to change and work well in a dynamic environment
•    Ability to work outside normal business hours at times depending upon workload
•    Openness to travel quarterly

 What we offer:
We know that if we take care of our team everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.


Our culture and values matter to us. A lot. We’re definitely not serious but we take this stuff seriously, if you get what we mean. We want a place that is an ego-free zone. A place where good people do good things together. It shouldn’t be rocket science in workplaces, but for some reason it still is? We’re absolutely determined to be different, and we think we’re doing a pretty good job at it. We have a CEO who makes fun of himself, and who will encourage you to tell him when he is wrong. In fact, he needs people to – we all do. Supportive challenge is good, it’s how we get better. We like getting better. We also love diversity, of all kinds. We need people who look, sound, speak, love, and exist differently from one another. This isn’t at the end of this paragraph because it’s an afterthought. It’s SO important to us we want it to stand out. 
On to the technical stuff that we know matters to you. We offer competitive pay that is commensurate with the market and relevant experience, and a full slate of benefits that even includes things like paid parental leave. 
If any of this sounds interesting, then maybe we are a fit. Life is too short to work with people you don’t like. So whatever you do, don’t make that mistake. 
1.    Be you. Be Real. Be Open. You do you. Together, we will do something amazing.
2.    Care, Always. We don’t want to let anyone down.
3.    Courageously Curious. We love to learn, even when it hurts.
4.    Help Others Win, Be A Good Neighbor. This is about ‘We, not Me.’
5.    Relentless Hustle, Heart & Humility. Work hard. Be Kind. Make Better.


The Portfolio Pricing Manager is responsible for the new lease rent as well renewal lease rent pricing strategy for their assigned Portfolio. The Portfolio Pricing team are experts with Revenue Management Optimization Software as it is used for the analysis and management of daily pricing. This role is responsible for reporting results regarding revenue performance to the Vice Presidents of Revenue Management and SVP of Operations. The Portfolio Pricing Manager will also be an active user/supporter of Business Intelligence and Performance Analytics.

Essential Job Functions
1. Implement revenue pricing strategy to maximize revenue and asset value thru the use of available tools and best practices. Host weekly pricing calls to cover new and renewal pricing. Manage pricing system parameters to achieve asset specific strategies.  Develop pricing workbooks and Implement pricing software for new acquisitions and developments. (45%)
2. Travel to markets to perform competitive set review and amenity analysis. While in market, conduct learning sessions with site associates to support revenue management focus on sales and value creation thru process and structure. On-board new assets and associates into our portfolio.
3. Build strong professional relationships within the organization that focus on collaboration, accountability, and equality to serve the business's objectives. Partner with Financial Planning and Analysis to forecast revenue targets and work directly with Marketing team to make recommendations of marketing spend for your portfolio. Partner with our technology and property management software support functions to align process and systems to maintain best practices for Revenue Management's various integrations.  (15%)
4. Maintain up-to-date knowledge of regulations in markets as well as industry trends. Craft, interpret, and communicate reporting to stakeholders throughout the organization. (10%)
This position requires a(n) Undergraduate (Bachelor) Degree in Real Estate Marketing, General Business Management, Accounting/Finance or related discipline.
Additional degree(s) that are preferred for this position include:
Advanced (Master) Degree
Work Experience
Below is the required/preferred work experience for this position:
•    5-7 Years Progressive responsibility and experience in property management - Required
•    5-7 Years Held the role of Property Manager - Preferred


Primary Responsibilities & Skills
•    Develop and execute on branding and marketing efforts through digital and traditional platforms and integrate marketing efforts across all properties with the intent to attract qualified resident applicants to our communities and convert them to residents.
•    Develop action plans to drive qualified traffic, increase occupancy, resolve challenges, etc. at underperforming assets.
•    Oversee the development and initiatives of content and digital marketing and traditional marketing across multiple platforms.
•    Oversee content marketing and spearhead efforts to increase SEO and Reputation Management and all aspects of digital marketing.
•    Use extensive market research and KPIs to develop, implement and measure marketing strategies.
•    Develop annual marketing plans for the portfolio that will include new initiatives and routine evaluation of 3rd party systems’ performance.
•    Identify areas of opportunity to improve leasing velocity, vacancy loss, occupancy, rent growth and other market factors impacting the performance of communities.
•    Oversee implementation and monitor effectiveness of resident programs designed to retain residents and increase the perceived value of each.
•    Ensure the integrity of company brand is maintained throughout all areas of customer and investor facing messaging.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Education and/or Experience   
•    Bachelor’s degree from a four-year college or university required; Advanced degree preferred.
•    8+ years of relevant strategic marketing experience, including digital marketing with at least 3 years in a Senior Management role
•    5+ years of experience leading a large team; Strong ability to inspire and coach, and a history of hiring, managing, leading, and mentoring high-performing teams
•    A robust background in all facets of marketing with an emphasis on converting data analysis into tactical action plans that will drive occupancy and revenue growth.
•    An acute understanding of digital marketing, including paid search, SEO, social media, Google Analytics, and websites.
•    Expertise in Advertising and Marketing Technology and campaign optimization.
•    Be at the forefront and update to emerging technology, advertising and social media trends
•    Proven ability to utilize qualitative and quantitative data to develop actionable insights, and a thorough understanding of cross-channel attribution
•    Experience overseeing a marketing budget, and holistically managing spend allocation across channels
•    Ability to think strategically across the short, medium and long term marketing vision and goals
•    Thoughtful, collaborative leadership with strong communication skills and the ability to influence others
•    Strategy minded, but still knows how to drive execution 
•    Have a deep knowledge and understanding of advertising and marketing technology, emerging digital platforms, and offline/online marketing trends
•    This position requires up to 20% travel.


Job Summary 
The Portfolio Operations Director coordinates the management operation of assigned properties within the guidelines of the quality standards, operating objectives, and goals established by the company and the property management department. This position provides leadership and daily management over an assigned area and team responsible for single-family rental homes and the residents who occupy them. Portfolio Operations Directors are involved in all aspects of field-level property management, included but not limited to marketing, showings, application gathering and review, rent collections, resident inquires, profit and loss (P&L), reporting, as well as, maintenance, turn and construction operations, and general management of the resident experience. 
Essential Functions
•    Oversee and manage development of Property Management staff across leasing, cash collection, service, turns and construction in assigned market(s).
•    Maintains intimate awareness of market/industry conditions and trends.
•    Establish environment that promotes teamwork and cohesion with Operations team in order to drive P&L performance.
•    Recruit, hire, and train qualified, dynamic, high performance property management and maintenance personnel.
•    Enforce policies to enable assigned portfolio to function according to quality standards and operating objectives.
•    Understand and possess the ability to train team on fiduciary duty. Lead team in assigned market(s) to always make decisions based on the best interests of the business.
•    Ensure that the policies and procedures are followed.
•    Drive optimal P&L performance of assigned portfolio: assist in establishing budgets, ensure adherence to budgets, and report on variances in deviations from approved budget.
•    Maintain >95% occupancy, <2% delinquency and <75% lease renewal rate on stabilized portfolio in assigned market(s). (specific metrics may be adjusted based on portfolio performance)
•    Analyze processes and procedures to ensure optimum efficiency levels.
•    Be knowledgeable of provisions in standard lease documents and maintain a working knowledge of resident rules and regulations.
•    Carry out other duties as assigned that are in the best interests of the company.
•    Work closely with central operations to ensure corporate initiatives are met.
•    Oversee all day-to-day property management functions in assigned region, including but not limited to marketing, showings, application gathering and review, lease renewals, rent collection, profit & Loss (P&L), maintenance, and general resident management. 
•    Lead property management team in maintaining a high degree of customer service and competency level in all resident interactions, whether over the phone or email, through formal written communication or in person.
•    Lead property management team in developing and maintaining positive relations with local community and real estate groups/associations.
•    Conduct periodic inspections and follow up calls to residents to ensure standards of home care are maintained and the Company’s customer care program is executed.
•    Oversee process of conducting and accounting for initial property inspections of all newly internalized rental homes in assigned market(s).
•    Ensure that all resident-caused or owner-responsible HOA violations and/or citations are cured in a timely fashion and that fines are not incurred.
•    Ensure compliance with guidelines and stipulations of the Property Management Agreement.
•    Assist in creation and circulation of weekly, monthly, quarterly and annual reporting.
Human Resource Management
•    Supervision of staff, set goals and holds people accountable for results.
•    Ensures that the group provides outstanding customer service and is responsive to requests.
•    Coordinates activities to maximize the efficiency of all processes.
•    Develops team and is focused on succession plan within marketing group.
•    Insure that all training requirements are completed on time.
•    Ensures that employees all have goals and receive regular feedback on their performance
•    Performance management of personnel including, reviews, corrective action, mentoring, development plans and performance improvement plans.
•    Insure all safety standards are met and training for staff is completed.
•    Bachelor’s Degree in business or related work experience. 
•    5 or more years of previous property management experience in either the single family or multi-family rental industry.
•    At least 3 or more years of supervisory experience. 
•    Real Estate license/Broker license preferred.
•    Proven track record of achieving budgeted P&L objectives. 
•    Ability to build and maintain positive relationships internally and externally.
•    Possesses strong organizational skills and is detail oriented.
•    Ability to thrive in a dynamic, fast-changing, growth environment.
•    Holds team accountable for results and provides timely feedback. Completes annual performance review process for direct reports and oversees review process for all property management personnel in assigned region.
•    Fosters teamwork and mutual respect throughout the company.
•    Interacts productively in person and through technology with co-workers, team members.
•    Excellent oral and written communication skills.
•    Computer literacy, ability to comfortably navigate new technology and competency in MS Office suite a must.
•    Previous use of Yardi Voyager a plus.
What You Can Expect From Us
The company offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:
•    In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection. 
•    We offer competitive compensation, including a performance-based bonus.
•    Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 9 paid holidays and much more.
Closing Statement
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon company need.

If you’d like to receive more learning materials or even a mentor from the multifamily industry to talk with about Revenue Manager positions, then please email us at