How Berger Rental Communities Faced Pandemic Disruption with Proactive Solutions and High Yield Results


It's such a pleasure to work with the professional, talented team at Berger Rental Communities, and especially Brian Miller, who always has his hand on the pulse of the changing market with problem solving methodologies that continually boost income and stability for Berger's assets.


“Our partnership with Spherexx has been outstanding. The I Love Leasing CRM and strategy services their organization provides are an integral part of our workflow. As we faced challenges with the changing environment of 2020, their team stepped up to provide immediate solutions such as:  

Touring Options
They instantly adapted to various methods of touring, giving us the freedom to choose the options we support. Whether it is FaceTime, Facebook Messenger, Zoom, Skype, WhatsApp, or self-guided, our prospective residents can seamlessly schedule an appointment.

Going beyond development, they had the foresight to create reporting surrounding the adaptations they produced. It has been incredibly helpful to not only have the tools to shift with the market, but to know which strategies are working best. 

Content Adjustments for Ad and Email Copy
When we needed to quickly alter the language in our digital brochures and email templates, their team accommodated these requests with great speed. Knowing that we have a partner who can appreciate the urgent matters we face is of great value to us.

New Marketing and Communication Channels
In the last several months their organization has continued to develop and advance their products. The introduction of live and automated chat has been a welcomed addition, along with text-friendly tracking phone numbers, and a Craigslist posting tool. 

"With their support we have been able to maintain our occupancy through the pandemic and have adopted new technologies and operations that we will carry into the future.”
Brian Miller - Director of Marketing
Berger Rental Communities

Abour Berger Rental Communities

Founded in 1973, Berger Rental Communities abides by what they call The Berger Way, which describes the values, behaviors, practices, and principles that are the fundamentals of their unique culture. It explains how they relate to each other, to their residents, and to their vendors. Berger fosters a family atmosphere for their teammates and residents while practicing transparency. They embrace change, celebrate successes, and give back to the community with philanthropic efforts such as their family homelessness support program, Hope & Door. Berger currently employs over 225 home office, management, and site employees, and were recently named the 8th best place in the country to work in multi-family housing. For more information about Berger Rental Communities and how to work with or join their team, please visit





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