Help Desk
Centralize tasks & trouble tickets through an online dashboard.
Spherexx has created a help desk solution that deploys administrative task and trouble tickets through a central dashboard that will ensure efficient resolutions to maintain a seamless workflow. It is adapted to desktop and tablet devices.
Help Desk reports by topic, velocity, location, competition time, user and/or department; and it compiles summary data for quick review. The information is presented as a valuable indicator of what entity is not following through to rectify an issue and thereby inspires positive changes and workforce confidence.
Create your own knowledge hub and interactive information exchange with customized company Help Desk. Client managed control lets you setup the categories of support and then build department assignments to handle each support category.
Pair with Spherexx Asset Control and leverage the data in your existing software and present your data through our proprietary data visualization tools.
Spherexx is a privately held company with no outside investors or venture capital. This means we can put our focus on you! We are debt free and committed to our long-term client relationships.
Clients stay with Spherexx because we can seemlessly connect data across multiple silos and synchronize that data to maximize our client’s daily decision making. Our advertising agency and software development services work in tandem to deliver solutions that set you apart!
Choose the plan that’s right for your business. Whether you have a small business or a large one, we’ve got you covered.
No Setup Fee
Help Desk is even better with these additional revenue boosting options.
Our team of experts can walk you through all the features of this powerful yet easy-to-use tool and recommend the best plan to fit your company.