Back to products

Help Desk

Centralize tasks & trouble tickets through an online dashboard.

View Pricing

Maintain Seamless Workflow

Spherexx has created a help desk solution that deploys administrative task and trouble tickets through a central dashboard that will ensure efficient resolutions to maintain a seamless workflow. It is adapted to desktop and tablet devices.

Workforce Confidence

Help Desk reports by topic, velocity, location, competition time, user and/or department; and it compiles summary data for quick review. The information is presented as a valuable indicator of what entity is not following through to rectify an issue and thereby inspires positive changes and workforce confidence.

Track Help Tickets & Resolutions

Create your own knowledge hub and interactive information exchange with customized company Help Desk. Client managed control lets you setup the categories of support and then build department assignments to handle each support category.

Pair with Spherexx Asset Control and leverage the data in your existing software and present your data through our proprietary data visualization tools.

 

You Are Our Focus

Spherexx is a privately held company with no outside investors or venture capital.  This means we can put our focus on you! We are debt free and committed to our long-term client relationships. 

Clients stay with Spherexx because we can seemlessly connect data across multiple silos and synchronize that data to maximize our client’s daily decision making. Our advertising agency and software development services work in tandem to deliver solutions that set you apart!

Get a Quote Today!

Simple Pricing

Choose the plan that’s right for your business. Whether you have a small business or a large one, we’ve got you covered.

Month to Month

$60 / per property per month

No Setup Fee

Power Up with Add-Ons

Help Desk is even better with these additional revenue boosting options.

  • Custom Software

    Transform your ideas into custom software solutions that add value to your business. Read More

    What Makes Custom Software Unique?

    1. Our programming team offers the experience needed to realize your software performance goals.
    2. Proficient in ASP, ASP.NET, C#, VB, C++, HTML5, CSS, JavaScript, SEO, Social Media, Ecommerce, and CSS Video.
    3. All work is done in house, no 3rd party outsourcing.
  • Learning Center

    Train & house resources with an online learning management system. Read More

    What Makes Learning Center Unique?

    1. Learning Center is an easily maintained HR tool configurable to any size company.
    2. Creates a single source for updating broadcasts, training, safety and much more.
    3. Assists companies in avoiding costly legal expenses due to operational oversights.
  • Mobile Apps

    Build custom apps that streamline workflows & meet your unique goals. Read More

    What Makes Mobile Apps Unique?

    1. Our mobile apps help streamline workflows and reduce cumbersome communications.
    2. We can integrate your mobile app with existing platforms to expand reach and profitability.
  • Optimize

    Increase revenue, set optimal pricing & forecast opportunities with a data-driven revenue management solution. Read More

    What Makes Optimize Unique?

    1. Mobile design gives you access anytime and anywhere you need it
    2. Available for any portfolio size and type including lease-up projects
    3. Machine learning identifies patterns and adapts to the changes of the multifamily pricing environment
  • Websites

    Create a superior web experience with both custom & template websites. Read More

    What Makes Websites Unique?

    1. Our websites average 30% of all client leases at a fraction of the cost per lead than other advertising media
    2. Seamless integrations with property management software and services
    3. Optimal functionality: load time, uptime and search ranking

Talk to an Expert

Still Have Questions? We're Here to Help.

Our team of experts can walk you through all the features of this powerful yet easy-to-use tool and recommend the best plan to fit your company.

Schedule A Demo