Help Desk

Centralize tasks & trouble tickets through an online dashboard.

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Maintain Seamless Workflow

Spherexx has created a help desk solution that deploys administrative task and trouble tickets through a central dashboard that will ensure efficient resolutions to maintain a seamless workflow. It is adapted to desktop and tablet devices.

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Workforce Confidence

Help Desk reports by topic, velocity, location, competition time, user and/or department; and it compiles summary data for quick review. The information is presented as a valuable indicator of what entity is not following through to rectify an issue and thereby inspires positive changes and workforce confidence.

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Track Help Tickets & Resolutions

Create your own knowledge hub and interactive information exchange with customized company Help Desk. Client managed control lets you setup the categories of support and then build department assignments to handle each support category.

Pair with Spherxx Asset Control and leverage the data in your existing software and presents your data through our proprietary data visualization tools.

 

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How We’re Different

Rapid Deployment

Easy on-boarding and implementation requires no bandwidth from your current IT team.

Accountability

Quickly measure team productivity, responsiveness, and customer satisfaction.

Centralize

Centralizes alerts, notifies the right people reliably, and enables them to take rapid action.

How It Works

Inspire positive changes and workforce confidence with a online help desk

  • Collect and Consolidate

    Setup employee portals with all internal communication topics: i.e. HR, Contracts, Forms, etc.
  • Help Tickets

    Employees submit help tick requests on any topic, including software and IT issues.
  • Resolution

    Help Desk provides synced communications and trouble issues follow-ups to expedite workflows and thereby profits.

Simple Pricing

Choose the plan that’s right for your business. Whether you have a small business or a large one, we’ve got you covered.

Month to Month

$60 / per property per month

No Setup Fee

Power Up with Add-Ons

Help Desk is even better with these additional revenue boosting options.

  • Custom Software

    Build ingenious custom solutions scaled & optimized to fit your specs. Read More

    What Makes Custom Software Unique?

    1. Our programming team offers the experience needed to realize your software performance goals.
    2. Proficient in ASP, ASP.NET, C#, VB, C++, HTML5, CSS, JavaScript, SEO, Social Media, Ecommerce, and CSS Video.
    3. All work is done in house, no 3rd party outsourcing.
  • Learning Center

    Train & house resources with an online learning management system. Read More

    What Makes Learning Center Unique?

    1. Learning Center is an easily maintained HR tool configurable to any size company.
    2. Creates a single source for updating broadcasts, training, safety and much more.
    3. Assists companies in avoiding costly legal expenses due to operational oversights.
  • Mobile Apps

    Build custom apps that streamline workflows & meet your unique goals. Read More

    What Makes Mobile Apps Unique?

    1. Our mobile apps help streamline workflows and reduce cumbersome communications.
    2. We can integrate your mobile app with existing platforms to expand reach and profitability.
  • Websites

    Create a superior web experience with our custom websites. Read More

    What Makes Websites Unique?

    1. Our websites produce the greatest source of sales at a fraction of the cost per lead than other advertising media
    2. Wide selection of website development options
    3. Optimal functionality: load time, uptime and search ranking

Talk to an Expert

Still Have Questions? We're Here to Help.

Our team of experts can walk you through all the features of this powerful yet easy-to-use tool and recommend the best plan to fit your company.

Schedule A Demo